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FAQs / Help

Do I have to pay to park?

No, we have over 800 parking spaces in our main and over flow car park which is free of charge to customers.

Is the site suitable for pushchairs and wheelchairs?

Most activities within Millets are accessible for pushchairs and wheelchairs, however some of the site does have uneven and muddy ground during bad weather, therefore we ask that customers use their own discretion as to whether they take these with them. 

Events throughout the year are situated in/around different locations at Millets Farm Centre (some more suitable for pushchairs/wheelchairs than others) please contact events@milletsfarmcentre.com if you have any queries.

Please note: for the Circus we do ask that pushchairs be left outside due to a lack of space and for safety reasons.

Can I bring my own food and drink to events?

Millets has picnic areas around the site for you to eat food purchased on the premises or brought from home. 

During most events home brought food will be allowed however, please see the terms and conditions for the event you will be attending to check.

You are able to bring picnics with you to the maze and we have a small marquee which can be used as cover to eat these (party bookings are given preference to this space and space cannot be guaranteed by Millets staff). We do also have a Maze Snack Stop where you can purchase hot and cold drinks and snacks.

How long can I expect to be at each event?

If your event has a specific start time, we strongly recomend that you arrive early and allow time after the event.

For the Maze: We advise for customers to allow approximately 2-3 hours to complete all the activities on offer with the maze event. We also have other events taking place on site at this time so it would depend whether you wanted to complete these on your visit too.

Can children attend events alone?

Children under the age of 14 years much be accommpanied when entering the maize mazes on site.

We also recomend children under 14 are accompanied by an adult at all times for all of our events. 

Please see the event-specific terms and conditions for any differences to this policy.

Can I book tickets to events on the day?

It will state on our website if you can book on the day for each event however, we do recomend that you book to guarantee your place. 

Millets Maze tickets can be bought on the day however, please be aware that during very busy time we may have to refuse or delay entry due to over crowding. 

Can tickets be used on different days?

If you have booked a specific session/time for an event then these are non-transferrable. 

Tickets which do not have a specific time and date (such as maze tickets) may be used any day during the event.

Will I receive a ticket through the post?

No, you will receive an e-ticket via email confirming your booking which you will need to print off and bring with you to guarantee entry on your visit.

What is your refund policy?

All tickets purchased online and at the event are non-refundable and non-transferable.

Do I need to bring my payment card with me to the event?

No, this is not necessary, however you will need your e-ticket printed out as proof of payment and booking.

Is there a booking fee?

No, there is no booking fee applicable, simply the ticket price.

My family size is not listed, how can i book for the correct number?

Family sizes which are not listed can be made up from those listed. For example, a family of 2 adults and 4 children can be booked as a family of 5 and a single child ticket.

Is there a concessions ticket?

Unfortunately we do not offer a concessions ticket for all of our events.

Do both adults and children have to have a ticket?

In most cases both adults and children over 12 months require a ticket to each event.

Please see your event specific terms and conditions for further information.